Key Considerations for TMCs on the Strategic Path to NDC

As a travel management company, how can you continue to match the speed of constant change in the industry? Corporations are looking for partners who can meet their mounting expectations for personalization and program compliance with agility and efficiency, while delivering the most competitive rates. With the rising pressures of NDC adoption, you may not be able to keep up without making a change of your own. You need to set your own strategic path to NDC success.

Your customers, understandably, care more about Wi-Fi connections1 than the inner workings of industry standards. So, how do you make sure your transition into NDC is as smooth as possible?

Fortunately, staying out front doesn’t have to mean total disruption. Tomorrow’s world will be a confluence where NDC meets existing operations. As a hybrid ecosystem with transparent and efficient single end-to-end workflows, it will all work to support your number one priority: corporate traveler satisfaction.

As the industry – particularly airline distribution – moves further along in NDC implementation, many are embracing the opportunity of NDC. According to a survey of TMCs by The Beat, “Eighty percent agree that the NDC standard is a positive development in airline distribution.”

The availability of NDC content is ramping up, and TMCs need to be ready. Here are the key considerations for developing your own strategic path to NDC:

Robust and secure shopping

Spending on business travel activity totaled $1.41 trillion in 2018, up 5.7% from 20172. This means massive amounts of transactions and shopping requests to process, especially in an era of almost unlimited choice. Your technology partner’s systems must deliver those results in sub-seconds, with 99.99% uptime and the ability to then repeat that over time and across regions.

The results also need to be secure. Your corporate customers require a highly secure data environment and sophisticated levels of user access.

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